You can rate a product once the order it belongs to is completed. To rate a product, select Rate via ‘Track your order‘. 2. Select ‘Rate’ > Rate using the…

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Product > Options > Click ‘+NEW’ 2. Key in, select all the information Option Name Type: Single Sort order: The options in which the merchant wants to be displayed on…

Merchant may set specific shipping fee per product. Shipping fee is calculated based on quantity, by weight, one time or Pick up. 1. Shipping > ‘+NEW‘ 2. Fill in all…

Log in to your merchant’s account via https://market.artisanshaven.com.my/site/login Click Sales > Return Refund on the left panel Click the RR Number to view the details 4. Click the Status and select an option from…

Assign a customer to a specific group Log in to your merchant’s account via https://market.artisanshaven.com.my/site/login Click Customer > Customers on the left panel B2B feature will be launching soon. Kindly ignore the…

Log in to your merchant’s account via https://market.artisanshaven.com.my/site/login Click Customer > Customer Groups on the left panel 3.Click ‘+ New’ on the top right 4.Fill in the Customer Group Name, Description, Sort Order ‘Sort Order’…

Log in to your merchant’s account via https://market.artisanshaven.com.my/site/login Click Sales > Delivery Order on the left panel 3. Click ‘ + New’ on the top right 4. Click the Company/Customer name to view/edit the…

You will received an Email notification From Marketplace. 2. Please log in to your merchant’s account via https://market.artisanshaven.com.my/site/login 3. Click Sales > Sales Order Listing on the left panel 4.Check the ‘Payment Status…

Create vouchers to help drive orders for your shop and products. Log in to your merchant’s account via https://market.artisanshaven.com.my/site/login Click Voucher > New Voucher on the left panel 3.Fill in the necessary…